How Boutique Auto Body Can Help With Your Insurance Claim.

We have established working relationships with all major insurers to ensure your claim proceeds quickly and smoothly.

We know car insurance claims can be confusing, complicated and difficult to understand.

That’s why we are glad to act on your behalf and take the hassle out of dealing with the insurer, even if we’re helping you with rectifications.

And when you contact us, we can even help you understand your insurance policy and explain the full customer rights you’re entitled to.

We assist, guide and consult you throughout the entire claim process.

We even communicate with your insurance company or broker on your behalf, making sure repairs are done right. As a result, your vehicle not only gets returned to you sooner, but your vehicle will be repaired right, the first time and delivered to you in its pre-crash condition.

We Guide & Support You Throughout Your Insurance Claim.

When making a claim, we can outline your options and explain each step of the process. We can even assist in lodging your claim, communicate with your insurer, act as your advocate to ensure your policy rights are met.

We Can Help Explain Your Policy In Laymans Terms.

Insurance policies can be confusing. We make all the details of your insurance policy easy to understand. This includes your consumer rights, what you're entitled to and if you have choice of repairer.

We Can Assist With Your Claim.

Once you've lodged your claim and obtained a claim number, we can act as your advocate and communicate with your insurer, arrange assessment of repairs and keep you informed.

We Work With Your Insurer When Assessing Your Vehicle.

We have checks and balances in place to make sure all damage is taken into account ensuring the correct method of repair is used when repairing your vehicle. This way you can be confident your vehicle is repaired correctly the first time.

Before making a claim with your insurance company, always contact us first.

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Contact Us


Factory 23, 16A Keilor Park Drive,
Keilor East, VIC 3033

We’re located next to the Western Ring Road, Keilor Park Drive Exit.

Postal Address

P.O. BOX 1974,
Taylors Lakes,
VIC 3038


Monday – Friday: 8am – 4.30pm
Saturday-Sunday: BY APPOINTMENT
Public Holidays: BY APPOINTMENT

Before/After Hours: By Appointment

Hours may change without notice. Please visit our Facebook page for posts regarding any changes including public holiday closures and Christmas.

Boutique Auto Body is your smash repairer based in Keilor East, VIC 3033 and services customers from surrounding suburbs:

Essendon, VIC 3040

Taylors Lakes, VIC 3038

Avondale Heights, VIC 3034

Tullamarine, VIC 3043

Niddrie, VIC 3042

Airport West, VIC 3042

Moonee Ponds, VIC 3039

Srathmore, VIC 3041

St Albans, VIC 3021

Sunshine, VIC 3023