Excellence in Collision Repair in Metro Melbourne
Boutique Auto Body is regarded as a prominent collision repairer in Metro Melbourne, renowned for its exceptional craftsmanship and unwavering commitment to customer service & satisfaction.
With a passion for restoring vehicles to their former glory, the company has earned a distinguished reputation within the automotive industry.
Founded with a vision of redefining collision repair, Boutique Auto Body prides itself on its meticulous attention to detail and innovative approach.
Every vehicle that enters their state- of-the-art facility is handled with the utmost care and precision, reflecting the team’s dedication to delivering first rate results.
Their skilled technicians, armed with the latest industry knowledge and cutting-edge equipment, meticulously assess the damage, and devise comprehensive repair plans tailored to each vehicle.
A distinguishing factor that sets Boutique Auto Body apart is its importance on providing personalised service.
They understand that each customer’s experience is unique, and thus, they go the extra mile to ensure they deliver clear and open communication throughout the repair process.
Clients are kept informed at every stage, from the initial assessment to the final inspection, fostering a sense of trust and transparency that is often rare in the collision repair industry.
In conclusion, Boutique Auto Body’s reputation as a prominent collision repairer in Metro Melbourne is well-deserved.
Through their meticulous craftsmanship, personalised service, environmental consciousness, and industry involvement, they have established themselves as a beacon of excellence within the automotive repair landscape.
With each restored vehicle, Boutique Auto Body continues to exemplify its dedication to quality, setting a standard that others aspire to achieve.
Customer service is the core making Boutique Auto Body committed to being a family oriented vehicle collision repair business.
Formerly Avondale Smash Repairs, our foundation has always been treating customers with utmost care. From the first moment of contact, we greet with a warm, friendly and gentle nature because we understand how unpleasant an accident can be.
Customers don’t deserve having their vehicles wrongly or insufficiently repaired. Repairing each customer’s vehicle correctly to its pre-accident condition and with undetectable repairs is something we proudly strive towards with each job we do.
This is achieved through strictly employing highly focused, technically skilled workers who work well within teams, who are able to follow systems and communicate well amongst each other.
This principle has translated into a long-term client base of repeat customers.
From the moment an accident occurs, through the repair process and picking up your car in its pre-crash condition and – Boutique Auto Body takes care of you.
The importance of the correlative effect of satisfying customers throughout all contact with us (even after their vehicle has been fixed) is the key to our high retention rates and the resulting repeat and sustained business.
Treating the customer right is also embedded throughout our repair philosophy.
The employment of highly skilled, dedicated employees who are inducted and trained to only repair cars according to the manufacturer’s method of repair has become a regulatory principle of ours.
Repairing cars to such a high standard resulting in undetectable repairs can only be accomplished through employees of a high work ethic and possessing strict accountability at each stage of repair.
The designated tasks and assigned checklists for each crew member maintains a systemised and predictable high quality repair each time.
Accomplishing longevity with all our repairs prolongs the driving and ownership experience of current and future owners of your vehicle.
Our quality control measures retain manufacturer build quality and maintains the vehicle’s brand perception in the marketplace.
Our longevity principle does not only apply to the repair, it extends to prolonging the customer’s experience with Boutique Auto Body.
We take our repair philosophy seriously and our systemised repair process is executed through only employing team oriented workers who view each job as a project.
A well communicated environment and incorporating all systems of micromanagement is the key to upholding our customer orientated, longevity based smash repair brand.
If you’re after a local panel beater and smash repair service that delivers your car back to its pre-accident condition with undetectable repairs, then simply contact us below.
If you wish to speak to our friendly staff about your next repair, please call or contact us below. We wish you the best of luck with your next smash repair.
The Boutique Auto Body Team.
Want To Ask A Question Before WE Repair Your Car?
Factory 23, 16A Keilor Park Drive,
Keilor East, VIC 3033
We’re located next to the Western Ring Road, Keilor Park Drive Exit.
P.O. BOX 1974,
Monday – Friday: 8am – 4.30pm
Saturday-Sunday: BY APPOINTMENT
Public Holidays: BY APPOINTMENT
Before/After Hours: By Appointment
Hours may change without notice. Please visit our Facebook page for posts regarding any changes including public holiday closures and Christmas.